In what way does CMS feedback drive changes in contractor behavior?

The correct answer highlights the positive impact that feedback from the Contractor Management Survey (CMS) has on contractors. When contractors receive constructive feedback, it serves as an opportunity for growth and improvement. By recognizing areas of weakness or opportunities for enhancement, these contractors can adopt better practices that lead to improved safety outcomes and overall efficiency in their operations.

Engagement with feedback helps contractors understand where adjustments are needed, fostering an environment of continuous improvement. The emphasis on better practices and safety not only benefits the contractors themselves but also enhances compliance with regulations and contributes to a safer working environment for all involved.

This productive approach contrasts with the other options, which suggest neglect or negative responses to feedback, rather than a willingness to improve and adapt.